- Cancellation stage: 31 or more days prior to departure : 85% of package cost will be refunded on cancellation 31 days or more before departure.
- Cancellation stage: 11 to 20 days before departure : 50% of the package cost will be refunded on cancellation between 11 to 20 days before departure.
- Cancellation stage: 10 days or less before departure : 100% of the package cost will be charged as penalty on cancellation 10 days before departure. The same will be applicable in case of NO SHOW by client.
The above-mentioned cancellation charges are applicable only against the main Tour and optional tours published by the Company. If the Client has booked any other services such as air / train tickets or any third party product, then the Company is liable to recover cancellation charges as per cancellation terms of respective airline / railways or the cancellation terms of respective third party. The Company is also liable to recover its service charges against booking and cancelling such services for the Client.
Cancellation policies of all the 5 star hotels will be provided to the clients separately.
All refunds will be made within 30 days of the cancelation.
- Validity of flight ticket pricing mentioned in the proposal will be only for 72 hours.
- Package can only be confirmed by making minimum 10% amount of the invoice value, The travel company reserves the right to change the percentage as and when needed.
- We strongly recommend speaking to company representative at least once before making the online advance payment (during business days)
- After every payment being recieved, automatic payment confirmation mail will be sent
Terms & Conditions
- Holiday Packages are valid for Indian Nationals Only
- Prices mentioned for per person are on twin sharing basis (2 persons sharing one room).
- Not more than 3 adults are allowed in one room.
- The third occupant of the room shall be provided a mattress/roll away or an extra bed.
- The price of the Holiday Services does not include –
- Expenses of personal nature, such as laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees etc.
- Any meals and services not specifically mentioned in the inclusions
- Airline seats and hotel rooms are subject to availability at the time of booking.
- In case of unavailability in the mentioned hotels, arrangement for an alternate accommodation will be made in a hotel of similar quality & standard.
- Room heaters in hotel rooms will be provided at no extra cost.
- Transportation shall be provided as per the itinerary and will not be at disposal unless specified.
- Drivers will switch off AC during hill drives.
- BS reserves the right to modify the itinerary at any point, due to reasons including but not limited to: Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, etc. While we will indeed do our best to make suitable alternate arrangements, We would not be held liable for any refunds/compensation claims arising out of this.
- As per the laid norms, It is mandatory for all guests to carry a valid Passport or Voter ID for travel to Bhutan. No other photo ID's are accepted. The passport should be valid for a minimum of 6 months from the date of completion of travel. Hand written passports are not eligible as valid travel documents for travel to Bhutan. Passengers with children need to carry Birth Certificate( In English ) along with School ID card (ID proof should be valid for 6 months from the travel Date)
- For Indian citizens, Road permit is mandatory from the Bhutan govt.
- GST shall be applicable over and above the Travel package prices.
- For queries regarding cancellations and refunds, please refer to our Cancellation Policy.
- Disputes, if any, shall be subject to the exclusive jurisdiction of the courts in New Delhi.
- All Travel packages include standard or base category rooms, unless selected otherwise
- Airtickets shall be provided within 7 days of payment.
- Hotel vouchers/confirmations shall be provided within 7 days of payment. In case of non availability of the advertised hotel, a similar category hotels vouchers/confirmations will be provided.
- All bookings/tickets/vouchers/confirmations will be delivered within 7days on clients registered email id at www.tripsgateway.com website.
EP - Accommodation only,
CP - Accommodation with breakfast,
MAP - Accommodation with breakfast, lunch or dinner,
AP - Accommodation with breakfast, lunch and dinner.